ISO 9001: 2008 Certified
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Session 3
Section A: Networks and the Internet
  • Networks Defined
  • Network Types
  • Internet vs. Intranet
  • Extranet
  • Communication Types
  • Networking Advantages
  • Networking Disadvantages
  • Networking Security
Section B:Communicate and Collaborate
  • Communication Basics
  • Communication Components
  • Effective Communication Choices
  • Safety and Security Considerations
  • Smart Communication Guidelines
  • Other Issues
  • Online Identity
  • Communication Tools
Section C: Working with E-mail
  • Outlook Overview
  • Anatomy of an E-mail
  • Responding to an E-mail
  • Send/Receive Options
  • Create an E-mail Message
  • Attachment and E-mail Options
  • Outbox Tips
  • Managing Messages
  • More Attachment Options
  • Create New E-mail Message
  • Managing Contacts
  • E-mail Preferences
  • Out of Office Assistant
Section D: Using the Web
  • Internet Explorer Tour
  • Basic Navigation Tips
  • Setting Home Page
  • Adding Bookmarks and Favorites
  • Managing Internet Options
  • Blogs and RSS
  • Find and Go To
  • Copy and Paste
  • Printing
  • Downloading
  • Web Terminology
  • Browsing Security
  • Web Services
  • Domain Names
  • Troubleshooting Web Problems
  • Web Ethics
Section E: Understanding Web Sites
  • Weblogs
  • Wiki
  • Social Networking
  • News Sites
  • Media Sharing Sites
  • Search Engines
  • Sponsored Links
  • Additional Engines
  • Evaluating Web Sites
Section F: Risks and Benefits
  • Computers Are Everywhere
  • Transforming the World
  • Overcoming Challenges
  • Safety First
  • Software Threats
  • Policies and Responsibilities
  • Buying Online
  • Be Responsible
  • Netiquett